Job Description

Data Integrity Executive

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you've probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic and collaborative team in a creative environment with exposure to global clients and colleagues
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches and more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our shareholder scheme

This is a critical role at the heart of our demand generation engine. You'll make sure the data behind our campaigns is accurate, consistent, and usable; enabling our global teams to execute with confidence and precision. From maintaining clean CRM records to building reliable campaign lists and improving how data flows across systems, you'll be the person who keeps everything connected and working as it should.

What you'll be doing:

• Data Quality & Governance
• Own the accuracy and completeness of key data fields for marketing campaigns (sector, geography, hierarchy, contact mapping).
• Maintain and improve data hygiene processes in Microsoft Dynamics 365 to reduce duplication and keep data clean over time.
• Work with global teams to improve how data is entered, introducing clear standards, validation rules, and ownership. CRM & Data Integration
• Enrich and standardise CRM data using tools like ZoomInfo and Seamless. Manage ongoing deduplication of accounts and contacts.
• Ensure data is aligned across CRM, marketing, and BI platforms, improving how data flows between systems. Campaign Data & Execution
• Build and maintain clean campaign lists and segmentation in D365.
• Source, validate, and upload data for campaigns and nurture programs.
• Ensure consistent tagging and audience segmentation across markets so campaigns can run effectively. Reporting & Insights
• Maintain a regular data health report covering completeness, duplication, and enrichment.
• Support campaign reporting by ensuring data is accurate and usable. Identify and resolve data issues before they impact performance.

Who we're looking for:

Essential skills & Experience

• Strong proficiency in Excel - confident working with large datasets, including data cleaning, comparisons, and transformations (VLOOKUP, pivot tables, etc.)
• Familiarity with the data structures of CRM systems (Ideally Microsoft Dynamics 365)
• Experience working with marketing or sales data, understanding how it supports campaigns and pipeline
• High degree of common sense and curiosity, with meticulous attention to detail
• Clear communication skills - able to document processes, explain issues, and drive consistency across teams

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!

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