Job Title: Customer Support Representative
Location: Cincinnati, OH
Job Type: Full Time
About Us
As a CSR, youll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. Were building a team that values integrity, performance, and peopleand we want you to be part of it.
Job Summary
As a Customer Support Representative youll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
Engage with customers face to face providing friendly support
Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
Handle inquiries related to pricing and general information
Achieve individual and team sales targets through excellent service and persuasive communication
Maintain up-to-date knowledge of our client's products and services
Qualifications
What We Offer
How to Apply
Wed love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
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