Work From Home - Customer Service -Contract Opportunity Job at RSC Virtual Staffing, Jackson, MS

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  • RSC Virtual Staffing
  • Jackson, MS

Job Description

Job Description

Job Description

This is not a traditional job posting.

We partner with independent contractors who are serious about remote work and capable of managing their responsibilities in a professional home office environment.

This Opportunity Is Ideal For Individuals Who:

  • Can follow structured systems without hand-holding
  • Show up consistently and on time
  • Understand that remote work requires accountability

Role Overview

  • Provide customer service support via phone
  • Resolve inquiries using established processes
  • Document interactions accurately
  • Maintain performance standards throughout certification and production

What You’ll Do:

  • Take inbound/outbound calls with professionalism and empathy
  • Help customers resolve basic questions and issues
  • Input data into client systems with accuracy
  • Follow up to ensure customer satisfaction
  • Work towards metrics that can lead to fast-track promotions
Requirements

What You Should Know Before Applying

  • This is a 1099 independent contractor opportunity
  • Certification attendance is mandatory
  • Startup and equipment requirements apply
  • Missing certification or performance benchmarks may result in removal

Technical & Workspace Requirements

  • Quiet, distraction-free home workspace
  • Wired high-speed internet
  • Windows 11 PC (8 GB RAM minimum; 16 GB preferred)
  • USB headset and wired internet required prior to start
Benefits

Pay Structure

  • Contract rates typically range $12–$15/hour , depending on program
  • Advancement opportunities are performance-based, not guaranteed

This opportunity rewards consistency, preparation, and follow-through.

Job Tags

For contractors, Remote work, Home office

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