Job Description

Medical Affairs Coordinator

BluePearl Pet Hospital is hiring for a Medical Affairs Coordinator! The Medical Affairs Coordinator is responsible for the coordination of various activities that support medical excellence, the experience of our Associates and future talent pipeline.

This is a hybrid position with 2 days on-site at any of four support locations:

• Tampa, Florida
• New York, New York
• Vancouver, Washington
• Los Angeles, California

Job Responsibilities

• Support academic partnerships for clinician and technician candidates including coordination of externships and campus event activities
• Coordinate various medical operations projects and initiatives including team efficiency, workforce optimization, clinician productivity, etc.
• Support collection of medical governance key performance indicators to be reviewed by Medical function on a regular basis
• Build PowerPoint decks as necessary for the Medical Leadership team
• Coordinate and administer clinician stipend policy
• Coordinate and administer AVMA and VIN memberships including adding and removing clinicians.
• Audit technician License as current with appropriate follow up for renewal prior to expiration date
• Coordinate and administer Trupani on policy and renewal process including supporting Associate inquiries and hospital visibility
• Own Pet Discount policy and inquiries supporting field teams and registering Support Associates
• Support other Pet Benefits including VetSource administration
• Other duties as assigned

Education and Experience

• High School Diploma or GED required
• 1–3 years of coordination or related experience required
• Strong knowledge of healthcare regulations and compliance standards
• Excellent organizational and leadership skills
• Strong written and verbal communication skills
• Proficiency in electronic health records (EHR) systems

Qualifications

• Veterinary Medicine Industry Experience
• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Excellent interpersonal, organizational, prioritization of work, and problem-solving skills.
• Requires in-depth skills and knowledge of the specialized concepts, practices, and procedures in the area of specialization.
• Utilizes in-depth knowledge of the specialization as well as business needs to recommend appropriate action.

Working Conditions

• Ability to stand or sit at a computer station for long periods of time.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.
• The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mars Five Principles - Live and exemplify the Five Principles of Mars within self.

• Quality – Quality begins with delivering our best to the people and pets we serve. It continues through all we do.
• Responsibility – We take responsibility without being asked. We support the responsibilities of others.
• Mutuality - A mutual benefit is a shared benefit. A shared benefit will endure.
• Efficiency – Our resources are precious. Being efficient helps us accomplish more and waste less.
• Freedom – Freedom lets us shape our future. Performance allows us to remain free.

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