Senior Fraud Investigator Job at Virtual Vocations Inc, United States

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  • Virtual Vocations Inc
  • United States

Job Description

Focusing on fraud and risk operations within financial products, the full-time remote Senior Fraud Investigator will manage investigations related to identity verification, account misuse, and fraud prevention while collaborating with cross-functional teams to enhance operational controls and customer experience. Key responsibilities Execute operational risk and fraud review workflows across financial products, including identity verification investigations and account risk handling Perform manual investigations into suspicious behavior and loss events affecting financial products, while managing customer accounts Monitor fraud and operational dashboards to identify trends and recommend improvements in procedures and controls Required qualifications 3+ years of experience in fraud operations, financial crime investigations, or risk management in high-risk transactional environments Strong knowledge of fraud prevention concepts, operational risk controls, and KYC workflows Proven analytical skills with the ability to assess risk signals and investigate complex cases Ability to operate effectively in a fast-paced, cross-functional environment with shifting priorities Strong written and verbal communication skills for clear collaboration across teams

Job Tags

Full time, Remote work, Shift work

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