Job Description Delivery Management with ITIL Experience Customer management Leading strategic discussions and roadmap with customer leadership Thought leadership in bringing automation and process improvement in service delivery Leading Major Incident calls and driving RCA process Managing coordination and follow-ups/escalations to deal with 3rd party vendor support tickets/issues Ability to configure and discuss Routing and Switching technologies, MPLS, Network Security, Data Center networks firewalls, IDSIPS, VPN, load balancers Must have hands on experience on Dell switches and Palo Alto firewall Switching: Cisco Catalyst Switches, VLAN, STP, VLAN Trunking Understanding of Cisco ASA (Cisco VPN Technology) Understanding of Cisco Wireless LAN Controllers and Access points IP routing and switching Understanding of Cisco ACI and SD-WAN Network Monitoring and Alerts management Requirements ITIL Certification Automation experience Routing knowledge Switching expertise Network Security proficiency Contact For applications and inquiries, contact: hirings@openkyber.com #J-18808-Ljbffr
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