Job Description

Job Description

Job Description

Viking is seeking an individual to specialize in Flooring Sales and assist with Inside Sales support functions as needed in the Belfast location.

RESPONSIBILITIES ( other duties may be assigned as needed):

• Assist customers by understanding their flooring needs and providing recommendations based on their preferences and project needs
• Determining customers’ needs and recommending appropriate products to include hardwood, laminate, tile and vinyl, up-selling additional products and supplies for each job
• Develop, lead and expand existing accounts
• Provide a high level of customer service to ensure clients complete satisfaction
• Develop relationships with customers responding to their questions efficiently and courteously
• Process orders in person, on phone or via email
• Efficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction
• Discussing features and benefits of products and services
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Reordering products to keep the store and warehouse shelves well stocked

SKILLS, KNOWLEDGE & ABILITIES:

• Ability to read, write, and speak in English
• Able to complete basic math and measurement skills
• Proficient with Microsoft Office products
• Flooring material knowledge and or experience, preferred
• Detail oriented
• To be self-motivated and have a strong work ethic
• Ability to work independently and within a team setting
• Communication (verbal communication, persuasive impact, listening, written communication)

PHYSICAL DEMANDS

• Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs
• Ability to stand and sit, climb or balance, and stoop, kneel, crouch, or crawl.
• Manual dexterity.
• Ability to talk and hear.

FULL TIME BENEFITS

• Paid Time Off
• Company Paid Health Insurance
• Dental Insurance
• Group Life and Accidental Death & Dismemberment Insurance
• Short Term Disability Insurance
• 401K plan with company match
• Discretionary Bonuses
• Health Savings Account
• Employee Discounts

Monday - Friday 8:00/8:30am - 5:00pm
Rotational Saturdays 8:00am - 12:00pm
40-45hrs

Job Tags

Full time, Temporary work, Work at office, Monday to Friday

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