Texas City, TX, United States
Salary: $25 - $34 an hour
Job Type: Full-time
Do you have a strong desire to do work that benefits the community you live in? Are you accurate and detail oriented? Are you experienced in data entry and reporting? Can you work collaboratively with a team as well as independently when required? Are you organized and able to prioritize your work? You could be just the person we are looking for as our next Data Entry Specialist! This is a full-time position located in Orlando, FL supporting the Development Department in the area of data tracking and management.
Under the direction of the Development Database Manager, this position serves as the member of the Development team responsible for consistent, accurate, and timely updates to the development database as well as entry of transactional gift data related to financial donors.
If you dont know about The Second Harvest Food Bank of Central Florida, let us start by saying this is a BIG operation! We are a private, nonprofit organization that collects, stores and distributes donated food to more than 550 feeding partners in six Central Florida counties: Brevard, Lake, Orange, Osceola, Seminole and Volusia. Last year, with the help of numerous donors, volunteers and a caring, committed community, the food bank distributed nearly 58 million meals to partner programs such as food pantries, soup kitchens, womens shelters, senior centers, day care centers and Kids Cafes. In addition to getting food to those in our community who need it, Second Harvest transforms dozens of lives directly every year through several innovative programs.
The Development Team at Second Harvest is charged with ensuring that the overall financial sustainability of the ever-growing food bank mission is adequately supported by marketing communications (community awareness) and active philanthropic outreach, cultivation, and stewardship. The development team is on the front lines of telling the compelling story of hunger relief and providing meaningful opportunities for the community to engage in that work through gifts of money, volunteer time, non-perishable food, and/or advocacy of public policy. The team is a vital link to the community relationships and resources that allow the food banks programs and services to flourish and to grow.
M-F: 8AM 5PM; Training and work will be conducted primarily onsite. Work may be accomplished remotely from home if and when organizational policy requires it, and/or with supervisors permission.
Accurately enter all donor gift data in a timely fashion, in accordance with established processes and protocols (cultivations, acquisitions, miscellaneous donations, virtual food drive, donor advised, grants, and online donations)
Perform regular database maintenance/hygiene tasks including but not limited to: Updates to donor accounts Updates to transactions Duplicate account searches Donor flagging Enter and maintain gift codes for the Bloomerang database. Assign priorities to deposits from the finance department and work with supervisor and Data Entry Specialist to ensure all deposits are entered into Bloomerang. Perform regular imports/exports to and from Luminate and Finance package databases. Provide detailed information and reports on database entry to supervisor as needed Maintain positive working relationships with other development team members, and finance team members. Maintain training to learn about new Bloomerang and Luminate features and updates. Assist with other duties as needed to include: Coverage for front desk as needed Printing, stuffing, and adding postage to send out thank-you letters Coordination of special events Communicate effectively with supervisor, team members, and food bank leadership about area updates and/or changes as needed Other duties as assigned.
Knowledge, Skills, Education and Experience Required High school diploma or GED Minimum of one year of data entry/CRM database work experience Effective communication skills, both written and verbal, with internal and external partners Proficient in use of Microsoft applications (Word, Excel, Outlook, etc.) Detail oriented Ability to work both collaboratively and independently Ability to effectively manage time and stay organized Ability to work with minimal supervision Ability to sit for long periods of time Desired Skills and/or Certifications Accurate typing/data entry ability of at least 40 wpm Knowledge of CRM database management and processes Knowledgeable in data clean up and data manipulation Nonprofit database experience preferred
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