Call Center - Customer Service Rep Job at ARS-Rescue Rooter, Red Bank, NJ

ODhVWS9qU21LeFQvdWI0enE5VDdmU1VVbXc9PQ==
  • ARS-Rescue Rooter
  • Red Bank, NJ

Job Description

Company Name

A. J. Perri Plumbing, Heating, Cooling

Overview

Customer Service Representative - In Office
Pay: $20-$22 per hour
Schedule: Full-time | 4 weekdays + 1 weekend day | 8-hour shifts | 11:30AM - 8PM

Customer Service Representative - In Office AJ Perri, part of the ARS/Rescue Rooter family of brands, is a trusted leader in residential HVAC and plumbing services throughout New Jersey. For over 50 years, we've built our reputation on professionalism, reliability, and an unwavering commitment to customer satisfaction.

If you thrive in a fast-paced environment and take pride in delivering outstanding customer experiences, we'd love to meet you.

What We Offer:
  • Health insurance available 1st of the month past 30 days
  • Low-cost medical (as low as $5/week)
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • 10 days PTO + 5 days Earned Sick Leave (per NJ Law) + 8 paid holidays
  • Company-paid life insurance
  • Weekly direct deposit
Responsibilities

As a Customer Service Representative, you are often the first impression of our company. Your role is vital in creating a positive customer experience from the very first call.

• Provide exceptional customer care on inbound and outbound calls. Handling of over 150 calls per day.
• Schedule service appointments with efficiency and accuracy
• Listen actively and respond with empathy and professionalism
• Manage multi-line phones and computers systems in a fast-paced environment
• Support team goals while hitting your daily KPIs while maintaining a customer-first mindset

This is an in-office position - not remote - within a collaborative, team-driven environment.

Qualifications
  • Previous experience in customer service or call center environments
  • Strong communication skills with a service-oriented mindset
  • Ability to remain calm, professional, and solution-focusd
  • Proficiency in typing
  • Accuracy and composure while handling multi-line phones
  • Ability to report daily to the office (no remote option)
  • Schedule flexibility

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.

Job Tags

Hourly pay, Full time, Work at office, Local area, Weekend work, Day shift, Weekday work

Similar Jobs

Appliance & Furniture RentAll

Delivery Driver - Part Time Job at Appliance & Furniture RentAll

 ...Delivery Driver Job Description - Appliance & Furniture RentAll Part-Time Job Description: As a Delivery Associate at Appliance & Furniture RentAll, you will be an essential part of our team, ensuring the smooth and timely delivery of appliances and furniture... 

Guirguis Law PA

Immigration Attorney Job at Guirguis Law PA

 ...Christian Law Firm that strives to succeed for the underrepresented and voiceless within our community, is desiring to add on an Immigration Attorney to handle both defensive and affirmative filings. Although we are a client focused firm, and as such, offer a variety of... 

360 Tour Designs

Photographer Job at 360 Tour Designs

 ...professionals, and commercial businesses. Known for superior photographic quality, innovative technology, and exceptional personalized...  ...of skilled professionals in photography, staging, and video production, 360 Tour Designs delivers a wide range of high-quality services... 

Hospitality Services Group

HVAC&Boiler Plant Manager Job at Hospitality Services Group

Aramark seeks a dedicated HVAC & Boiler Plant Manager to oversee all aspects of heating, ventilation, air conditioning, and boiler systems throughout our diverse client facilities. This role is crucial for ensuring the optimal operation and reliability of HVAC and boiler... 

New York City | Legal Affairs

Assistant Director of Security Job at New York City | Legal Affairs

 ...Assistant Director of Security The New York County District Attorney's Office (DANY) has an opening for an Assistant Director of Security in its Investigation Bureau. In this position, with some latitude for independent judgment and initiative, the Assistant Director...