Job Description

Who we are:

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.

We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.

Job Description:

Tria Federal is seeking an Associate Product Designer to support human-centered product development for complex federal digital services. This role is designed for early-career practitioners who are ready to own and lead portions of research, design, and product discovery workstreams while receiving mentorship from senior UX leaders.

You will lead smaller initiatives and contribute across the product lifecycle including discovery, design, and evaluation. Working within multidisciplinary Agile teams, you will collaborate with product managers, engineers, analysts, and researchers to translate user needs and policy requirements into usable digital services.

As part of both a delivery team and Tria's Human Experience Practice, you will continue developing your craft while gaining hands-on experience leading design and research activities within a mission-critical federal program.

Responsibilities

• Program Delivery
  • Lead research and discovery activities for defined product areas including interviews, usability testing, workflow analysis, and feedback synthesis.
  • Translate research insights into actionable product opportunities, personas, journey maps, and design recommendations.
  • Lead the design of user flows, wireframes, and prototypes that support new features and product improvements.
  • Partner with Product Managers and Engineers to shape product requirements, define feature scope, and support backlog refinement.
  • Contribute to product strategy discussions by identifying user needs, usability risks, and workflow improvements.
  • Collaborate with engineers to ensure designs are implemented effectively and maintain design fidelity.
  • Review implemented features to validate usability, accessibility, and alignment with user needs.
  • Analyze product analytics, service data, and user feedback to inform product improvements.
  • Document research findings, design rationale, and product decisions for diverse audiences.
• HX Practice Contribution
  • Participate in Tria's Human Experience Practice through collaboration, knowledge sharing, and capability building activities.
  • Contribute to reusable research and design assets such as templates, playbooks, and design standards.
  • Support internal initiatives related to research operations, design systems, and AI enabled experience design.
  • Learn from and collaborate with senior designers and researchers across Tria programs.

Required Qualifications

• 2 to 4 years of experience in UX design and research
• Demonstrated ability to independently lead design and research activities within a product team
• Experience creating user flows, wireframes, and prototypes using tools such as Figma
• Understanding of human-centered design methods including discovery research, prototyping, and usability testing
• Experience working within Agile product teams and collaborating with engineers and product managers
• Ability to communicate research findings and design rationale clearly
• Ability to obtain and maintain a Public Trust clearance
• U.S. Citizenship required

AI Enabled Design Capabilities, Baseline Requirement

We are building the next generation of AI-augmented human experience delivery. The ideal candidate willdemonstratebaselineproficiencyin:

• Using AI assisted tools to support research synthesis, ideation, and design documentation.
• Leveraging generative AI to explore user flows, interaction concepts, and design alternatives.
• Applying AI responsibly while maintaining privacy, security, and human centered judgment.
• Demonstrating curiosity about AI enabled systems and how they influence digital experiences.

Preferred Qualifications

• Exposure to design systems and component-based design.
• Experience supporting usability testing or research synthesis.
• Familiarity with accessibility and Section 508 compliance.
• Interest in developing product management and product strategy skills.
• Experience with tools such as Figma, Miro, Dovetail, UserTesting , or similar platforms.

Impact You Will Make

• Help improve usability and workflow efficiency for large scale federal digital services.
• Support equitable and accessible digital experiences for diverse user populations.
• Contribute research informed insights that influence product decisions.
• Grow as a multidisciplinary practitioner across research, design, and product thinking.

Why Tria?
What defines the Tria brand is more than just our dedication to excellence in our craft; it's our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team's shared success.

As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.

California Consumer Privacy Act (CCPA)

We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process. For more details, please review .

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